Health Information Management Manager

Twelve Clans Unity Hospital

Job Purpose & Position Overview

Serves as the director for the Health Information Management Department and as the Privacy Officer for WCHS. Assumes accountability for all medical records, including operation of the department, electronic medical records, and record storage. Utilizes health information knowledge, management principles, and organizational skills in accomplishing goals. Knowledgeable of the role of medical records and the department in patient access, clinical documentation, revenue cycle management, regulatory compliance (including HIPAA, TJC, CMS, etc.), documentation, patient safety and computerization.

Specific Job Duties/Responsibilities:

  • Manages all operations of the Health Information Management Department and record storage.
  • Maintains all regulatory compliance, i.e., HIPAA, CMS, TJC, etc., relative to health information management and medical records.
  • Ensures accuracy and specificity of clinical documentation and coding sufficient for high-quality patient care and appropriate reimbursement.
  • Maintains knowledge of advancements in health information management and medical records, including computerization, and effectively incorporates them via continually improving workflows.
  • Develops department goals and objectives
  • Establishes and implements policies and procedures for departmental operations
  • Develops and recommends department operating budget and ensures that department operates within budget
  • Manages forms and forms change management for the hospital
  • Serves as Privacy Officer for the hospital and performs investigations into patient complaints or grievances regarding the confidentiality, integrity, or accessibility of their medical records, and facilitates all amendments requests, requests for restrictions and other rights guaranteed by federal and tribal laws, as well as certification and accreditation requirements
  • Other duties as assigned

Required Qualifications/Skills:

  • Bachelor’s Degree in Health Information Management, Nursing, Business, Informatics or any other field relevant to the position
  • Registered Health Information Administrator (“RHIA”) as conferred by the American Health Information Management Association (“AHIMA”)
  • At least three (3) years progressively responsible experience in an acute care Health Information Management (“HIM”) department
  • 2-3 years of healthcare supervisory experience preferred.
  • Demonstrated competencies in all aspects of HIM departmental functions and leadership skills
  • Demonstrated knowledge of the fundamentals of hospital organization and administration, and laws applicable to healthcare information
  • Hands-on operational experience working with physicians and other clinical associates within the hospital and operations teams
  • Proven ability to handle difficult customers and provide excellent service
  • Calm approach in stressful situations

Training Requirements:

  • N/A

Physical Requirements:

  • Normal to light office work which includes the ability to lift up to 10 lbs.
  • Regularly required to walk, stand, and sit for extended periods of time and use hands to operate computer keyboard, phone, and various office equipment.

Cognitive Requirements:

  • Reading, writing, calculating
  • Above average social interaction skills
  • Reasoning/Analysis
  • Works with minimal to no supervision

Language Requirements:

  • Must possess the ability to read, write, and speak the English language fluently.
  • Must be able to continually and effectively employ professional verbal and written communications skills.

Certificates, Licenses & Registrations:

  • All applicants will comply with 45 CFR 1301, Subpart D, Section 1301.31, C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and to comply with PL 101-630 and PL 101-637 regarding criminal records check.
  • Registered Health Information Administrator (“RHIA”) as conferred by the American Health Information Management Association (“AHIMA”)

WCHS offers competitive compensation and outstanding benefits, including:

  • Employer Paid Benefits including 401K match
  • Medical, Dental, Vision, Life, Disability and more
  • Wellness Benefits
  • Paid Time Off and Bereavement Leave
  • Paid Holidays
  • Employee Assistance Program
  • And More!

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